/* ==============================================================================
   BOOND — SPRAY BRUTALISM DESIGN SYSTEM
   Municipal water-leak reporting and engineering triage UI.
   Water-First Visual Hierarchy (Heat & Water Track)
   ============================================================================== */

@import url('https://fonts.googleapis.com/css2?family=Bowlby+One&family=Rubik+Spray+Paint&family=Space+Grotesk:wght@400;500;600;700;800&display=swap');

:root {
  /* Water-First Palette & Restrained Warm Cream Theme */
  --paper: #FAF8F2;
  --paper-card: #FFFFFF;
  --paper-warm: #F4EFE6;
  --ink: #000000;
  --water-primary: #1769AA;
  --water-pale: #E8F5FF;
  --drip: #2D5BFF;
  --spray: #5DF23B;
  --alarm: #FF3D2E;
  
  /* Neo-Brutalist Construction */
  --border-thick: 3px solid var(--ink);
  --shadow-hard: 6px 6px 0 var(--ink);
  --shadow-subtle: 3px 3px 0 var(--ink);
  --shadow-heavy: 8px 8px 0 var(--ink);

  --font-display: 'Bowlby One', cursive, sans-serif;
  --font-spray: 'Rubik Spray Paint', cursive, sans-serif;
  --font-body: 'Space Grotesk', system-ui, -apple-system, sans-serif;
}

/* Reset & Box Sizing */
*, *::before, *::after {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

body {
  background-color: var(--paper);
  color: var(--ink);
  font-family: var(--font-body);
  font-size: 16px;
  line-height: 1.5;
  min-height: 100vh;
  padding-bottom: 90px; /* Room for sticky bottom bar */
  overflow-x: hidden;
  -webkit-font-smoothing: antialiased;
}

/* Accessible Focus Rings */
:focus-visible {
  outline: 3px solid var(--ink);
  outline-offset: 3px;
}

/* Common Brutalist Typography */
h1, h2, h3, h4, .brand-text {
  font-family: var(--font-display);
  letter-spacing: 0.5px;
  line-height: 1.1;
  text-transform: uppercase;
}

.spray-text {
  font-family: var(--font-spray);
  letter-spacing: 1px;
}

/* Square Cards & Slab Containers */
.slab {
  border: var(--border-thick);
  background: #FFFFFF;
  box-shadow: var(--shadow-hard);
  border-radius: 0;
}

/* Interactive Buttons */
button, .btn {
  font-family: var(--font-body);
  font-weight: 700;
  font-size: 15px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  border: var(--border-thick);
  border-radius: 0;
  cursor: pointer;
  padding: 12px 20px;
  min-height: 44px;
  min-width: 44px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  box-shadow: var(--shadow-subtle);
  transition: transform 0.05s ease, box-shadow 0.05s ease;
  user-select: none;
  text-decoration: none;
  color: var(--ink);
}

button:hover, .btn:hover {
  transform: translate(-2px, -2px);
  box-shadow: var(--shadow-hard);
}

button:active, .btn:active {
  transform: translate(2px, 2px);
  box-shadow: 1px 1px 0 var(--ink);
}

button:disabled, .btn:disabled {
  opacity: 0.5;
  cursor: not-allowed;
  transform: none !important;
  box-shadow: var(--shadow-subtle) !important;
}

.btn-water {
  background: var(--water-primary);
  color: #FFFFFF;
}

.btn-water:hover {
  background: #115286;
  color: #FFFFFF;
}

.btn-spray {
  background: var(--spray);
  color: var(--ink);
}

.btn-ink {
  background: var(--ink);
  color: #FFFFFF;
}

.btn-alarm {
  background: var(--alarm);
  color: #FFFFFF;
}

.btn-drip {
  background: var(--drip);
  color: #FFFFFF;
}

.btn-paper {
  background: var(--paper);
  color: var(--ink);
}

/* Sticker Labels (Pill Shapes Reserved Exclusively For Stickers) */
.sticker {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  border-radius: 9999px;
  border: 2px solid var(--ink);
  padding: 4px 12px;
  font-weight: 700;
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  white-space: nowrap;
  box-shadow: 2px 2px 0 var(--ink);
}

.sticker-water {
  background: var(--water-primary);
  color: #FFFFFF;
}

.sticker-spray {
  background: var(--spray);
  color: var(--ink);
}

.sticker-drip {
  background: var(--drip);
  color: #FFFFFF;
}

.sticker-alarm {
  background: var(--alarm);
  color: #FFFFFF;
}

.sticker-ink {
  background: var(--ink);
  color: #FFFFFF;
}

.sticker-simulated {
  background: #FFE600;
  color: var(--ink);
  font-family: var(--font-spray);
}

/* Drinking Water Priority Cue (Square High-Contrast Water-Blue Badge) */
.drinking-priority-badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  background: var(--water-primary);
  color: #FFFFFF;
  padding: 4px 10px;
  font-weight: 800;
  font-size: 11px;
  letter-spacing: 0.5px;
  border: 2px solid var(--ink);
  box-shadow: 2px 2px 0 var(--ink);
  text-transform: uppercase;
  border-radius: 0;
}

/* Navigation Header */
.top-nav {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 16px 24px;
  background: var(--paper);
  border-bottom: var(--border-thick);
  position: sticky;
  top: 0;
  z-index: 100;
}

.nav-brand {
  display: flex;
  align-items: center;
  gap: 12px;
}

.nav-logo {
  background: var(--ink);
  color: #FFFFFF;
  font-family: var(--font-spray);
  font-size: 24px;
  padding: 2px 10px;
  border: 2px solid var(--ink);
}

.nav-tagline {
  font-weight: 800;
  font-size: 13px;
  letter-spacing: 0.5px;
  color: var(--water-primary);
  display: none;
}

@media (min-width: 600px) {
  .nav-tagline { display: inline-block; }
}

.nav-controls {
  display: flex;
  align-items: center;
  gap: 12px;
}

/* Live Status Indicator */
.status-pill {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 6px 14px;
  border: var(--border-thick);
  background: #FFFFFF;
  box-shadow: var(--shadow-subtle);
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
}

.status-dot {
  width: 10px;
  height: 10px;
  border: 2px solid var(--ink);
}

.status-dot.connected { background: var(--spray); }
.status-dot.disconnected { background: #D5D5D5; }
.status-dot.demo { background: #FFE600; }
.status-dot.error { background: var(--alarm); }

/* Language Toggle Switch */
.lang-toggle {
  display: flex;
  border: var(--border-thick);
  box-shadow: var(--shadow-subtle);
  background: #FFFFFF;
}

.lang-btn {
  border: none;
  box-shadow: none;
  padding: 6px 12px;
  font-size: 12px;
  font-weight: 700;
  background: transparent;
  min-height: 36px;
  min-width: 36px;
}

.lang-btn.active {
  background: var(--ink);
  color: #FFFFFF;
}

/* Main Container */
.main-wrapper {
  max-width: 1280px;
  margin: 0 auto;
  padding: 24px 16px;
  display: flex;
  flex-direction: column;
  gap: 32px;
}

/* SECTION 1 — HERO: Water-First Refined Hierarchy */
.hero-slab {
  background: #FFFFFF;
  border: var(--border-thick);
  border-left: 10px solid var(--water-primary);
  box-shadow: var(--shadow-heavy);
  padding: 32px 28px;
  display: flex;
  flex-direction: column;
  gap: 18px;
  position: relative;
  overflow: hidden;
  animation: entrance-fade 0.35s ease-out;
}

.hero-header-line {
  display: flex;
  align-items: center;
  gap: 12px;
  flex-wrap: wrap;
}

.hero-tag {
  background: var(--water-primary);
  color: #FFFFFF;
  padding: 4px 12px;
  font-weight: 800;
  font-size: 12px;
  letter-spacing: 0.5px;
  border: 2px solid var(--ink);
}

.hero-main-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 20px;
  flex-wrap: wrap;
}

.hero-text-block {
  flex: 1;
  min-width: 280px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.hero-title {
  font-size: clamp(34px, 6vw, 64px);
  color: var(--ink);
  line-height: 1.0;
}

.hero-title-main {
  display: inline-block;
  border-bottom: 6px solid var(--water-primary);
  padding-bottom: 4px;
}

.hero-pitch {
  font-size: clamp(16px, 2.2vw, 20px);
  font-weight: 600;
  max-width: 680px;
  color: #222222;
}

/* Mascot & Flowing Water Ripple Motif */
.hero-mascot-wrapper {
  display: flex;
  align-items: center;
  position: relative;
  pointer-events: none;
  user-select: none;
}

.hero-water-motif {
  position: absolute;
  bottom: -15px;
  right: -10px;
  width: 140px;
  height: 40px;
  overflow: hidden;
  opacity: 0.18;
  pointer-events: none;
}

.wave {
  position: absolute;
  width: 200%;
  height: 100%;
  background: radial-gradient(ellipse at 50% 50%, var(--water-primary) 20%, transparent 70%);
  animation: flow-wave 4s linear infinite;
}

.wave2 {
  animation: flow-wave 6s linear infinite reverse;
  opacity: 0.7;
}

@keyframes flow-wave {
  0% { transform: translateX(0); }
  50% { transform: translateX(-25%); }
  100% { transform: translateX(0); }
}

.mascot-box {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 4px;
}

.boondy-svg {
  animation: boondy-bob 2.8s ease-in-out infinite;
  transform-origin: center bottom;
  filter: drop-shadow(3px 3px 0 var(--ink));
}

@keyframes boondy-bob {
  0%, 100% { transform: translateY(0); }
  50% { transform: translateY(-5px); }
}

.boondy-eye {
  animation: boondy-blink 4s infinite;
  transform-origin: center;
}

@keyframes boondy-blink {
  0%, 96%, 100% { transform: scaleY(1); }
  98% { transform: scaleY(0.1); }
}

.mascot-box.cheer .boondy-svg {
  animation: boondy-cheer 0.8s ease;
}

@keyframes boondy-cheer {
  0% { transform: scale(1); }
  30% { transform: scale(1.15) translateY(-8px) rotate(-5deg); }
  60% { transform: scale(1.1) translateY(-4px) rotate(5deg); }
  100% { transform: scale(1) translateY(0); }
}

.mascot-speech {
  background: var(--spray);
  color: var(--ink);
  font-family: var(--font-body);
  font-weight: 800;
  font-size: 10px;
  padding: 2px 8px;
  border: 2px solid var(--ink);
  box-shadow: 2px 2px 0 var(--ink);
  letter-spacing: 0.5px;
  text-transform: uppercase;
  transition: transform 0.2s ease;
}

.hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 16px;
  margin-top: 6px;
}

.engineer-badge-active {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 8px 16px;
  background: var(--ink);
  color: var(--spray);
  font-weight: 700;
  font-size: 13px;
  border: 2px solid var(--ink);
}

/* SECTION 5 — BENTO IMPACT LEDGER */
.ledger-grid {
  display: grid;
  grid-template-columns: repeat(1, 1fr);
  gap: 16px;
  animation: entrance-fade 0.4s ease-out;
}

@media (min-width: 640px) {
  .ledger-grid { grid-template-columns: repeat(2, 1fr); }
}

@media (min-width: 1024px) {
  .ledger-grid { grid-template-columns: repeat(4, 1fr); }
}

.ledger-tile {
  background: #FFFFFF;
  border: var(--border-thick);
  border-top: 5px solid var(--water-primary);
  box-shadow: var(--shadow-hard);
  padding: 20px;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  gap: 12px;
  min-height: 140px;
}

.ledger-label {
  font-size: 13px;
  font-weight: 800;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: var(--ink);
}

.ledger-value {
  font-family: var(--font-display);
  font-size: clamp(28px, 4vw, 42px);
  line-height: 1;
  color: var(--ink);
}

.ledger-tile:nth-child(1) .ledger-value {
  color: var(--water-primary);
}

.ledger-tile:nth-child(4) .ledger-value {
  color: var(--alarm);
}

.ledger-sub {
  font-size: 11px;
  font-weight: 700;
  color: var(--alarm);
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

/* SECTION 2 — MAP AND REPORT FORM (Bento Layout) */
.bento-reporting-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 24px;
  animation: entrance-fade 0.45s ease-out;
}

@media (min-width: 900px) {
  .bento-reporting-grid {
    grid-template-columns: 1.1fr 0.9fr;
  }
}

/* Map Card: Water-Network Focal Point */
.map-card {
  display: flex;
  flex-direction: column;
}

/* Municipal Map Header: Black with high-contrast text and water-blue accents */
.map-header-black {
  padding: 16px 20px;
  background: #000000 !important;
  color: #FFFFFF !important;
  display: flex;
  justify-content: space-between;
  align-items: center;
  border-bottom: 3px solid var(--water-primary);
}

.map-header-title {
  display: flex;
  align-items: center;
  gap: 10px;
}

.map-header-dot {
  width: 12px;
  height: 12px;
  background: var(--drip);
  border: 2px solid #FFFFFF;
  display: inline-block;
  box-shadow: 0 0 8px rgba(45, 91, 255, 0.8);
}

.map-header-black h2 {
  font-size: 19px;
  color: #FFFFFF !important;
  letter-spacing: 0.5px;
}

.btn-locate {
  background: #FFFFFF;
  color: var(--ink);
  border: 2px solid var(--drip);
  box-shadow: 2px 2px 0 var(--drip);
  padding: 6px 14px;
  font-size: 12px;
  font-weight: 800;
}

.btn-locate:hover {
  background: var(--water-pale);
  color: var(--water-primary);
  border-color: var(--water-primary);
  box-shadow: 3px 3px 0 #000000;
}

.map-container {
  height: 440px;
  width: 100%;
  background: #E5E3DB;
  border-top: var(--border-thick);
}

/* Leaflet Square Marker Customization */
.leaflet-marker-square {
  background: var(--ink);
  border: 3px solid var(--ink);
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 900;
  font-family: var(--font-body);
  color: #FFFFFF;
  box-shadow: 3px 3px 0 var(--ink);
  position: relative;
}

/* Marker Ripple Animation when Selected */
.leaflet-marker-square.ripple-active::after {
  content: "";
  position: absolute;
  top: -8px;
  left: -8px;
  right: -8px;
  bottom: -8px;
  border: 3px solid var(--drip);
  border-radius: 50%;
  animation: marker-ripple 1.2s ease-out;
  pointer-events: none;
}

@keyframes marker-ripple {
  0% { transform: scale(0.6); opacity: 1; }
  100% { transform: scale(2.2); opacity: 0; }
}

.leaflet-marker-square.gush { background: var(--alarm); }
.leaflet-marker-square.steady { background: var(--water-primary); }
.leaflet-marker-square.drip { background: var(--spray); color: var(--ink); }
.leaflet-marker-square.closed { background: var(--ink); color: #FFFFFF; }
.leaflet-marker-square.simulated {
  outline: 2px dashed #FFE600;
  outline-offset: -2px;
}

/* WATER-NETWORK MAP LEGEND */
.map-legend {
  padding: 12px 16px;
  background: var(--water-pale);
  border-top: var(--border-thick);
  display: flex;
  flex-wrap: wrap;
  gap: 14px;
  font-size: 12px;
  font-weight: 700;
}

.legend-item {
  display: flex;
  align-items: center;
  gap: 6px;
}

.legend-swatch {
  width: 16px;
  height: 16px;
  border: 2px solid var(--ink);
  display: inline-block;
}

.legend-swatch.drip { background: var(--spray); }
.legend-swatch.steady { background: var(--water-primary); }
.legend-swatch.gush { background: var(--alarm); }
.legend-swatch.closed {
  background: var(--ink);
  color: #FFFFFF;
  font-size: 10px;
  line-height: 14px;
  text-align: center;
  font-weight: 900;
}
.legend-swatch.simulated {
  background: #FFE600;
  background-image: repeating-linear-gradient(45deg, #FFE600, #FFE600 3px, #000 3px, #000 6px);
}

/* Report Form Card */
.form-card {
  display: flex;
  flex-direction: column;
}

.form-card-body {
  padding: 24px;
  display: flex;
  flex-direction: column;
  gap: 20px;
}

.form-group {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.form-label {
  font-weight: 700;
  font-size: 13px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

/* Flow Severity Selectors (Chunky 3-way toggle) */
.flow-selector-group {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 8px;
}

.flow-btn {
  padding: 14px 8px;
  font-size: 14px;
  font-weight: 700;
  text-align: center;
  background: #FFFFFF;
}

.flow-btn.selected[data-flow="drip"] {
  background: var(--spray);
  color: var(--ink);
}

.flow-btn.selected[data-flow="steady"] {
  background: var(--water-primary);
  color: #FFFFFF;
}

.flow-btn.selected[data-flow="gush"] {
  background: var(--alarm);
  color: #FFFFFF;
}

/* Priority Toggle */
.toggle-wrapper {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 12px 16px;
  background: var(--paper);
  border: var(--border-thick);
}

.toggle-switch {
  position: relative;
  display: inline-block;
  width: 52px;
  height: 28px;
}

.toggle-switch input {
  opacity: 0;
  width: 0;
  height: 0;
}

.toggle-slider {
  position: absolute;
  cursor: pointer;
  top: 0; left: 0; right: 0; bottom: 0;
  background-color: #CCCCCC;
  border: 2px solid var(--ink);
  transition: .2s;
}

.toggle-slider:before {
  position: absolute;
  content: "";
  height: 18px;
  width: 18px;
  left: 3px;
  bottom: 3px;
  background-color: var(--ink);
  transition: .2s;
}

input:checked + .toggle-slider {
  background-color: var(--water-primary);
}

input:checked + .toggle-slider:before {
  transform: translateX(24px);
  background-color: #FFFFFF;
}

/* Coordinates Box */
.coords-display {
  display: flex;
  justify-content: space-between;
  align-items: center;
  background: var(--paper);
  border: 2px dashed var(--ink);
  padding: 10px 14px;
  font-size: 13px;
  font-weight: 600;
}

/* File Upload Field */
.file-upload-box {
  border: 2px dashed var(--ink);
  padding: 14px;
  text-align: center;
  background: var(--paper);
  cursor: pointer;
  font-weight: 600;
  font-size: 13px;
}

.file-upload-box input {
  display: none;
}

/* SECTION 3 — RANKED QUEUE */
.queue-section {
  display: flex;
  flex-direction: column;
  gap: 20px;
}

.section-header-row {
  display: flex;
  justify-content: space-between;
  align-items: flex-end;
  flex-wrap: wrap;
  gap: 12px;
}

.queue-title {
  font-size: clamp(28px, 5vw, 44px);
  color: var(--ink);
}

/* Last Updated Status Bar */
.queue-status-bar {
  display: flex;
  align-items: center;
  gap: 10px;
}

.last-updated-text {
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
  color: #333333;
  background: var(--paper);
  padding: 6px 10px;
  border: 1px solid var(--ink);
  letter-spacing: 0.3px;
}

.btn-refresh {
  padding: 6px 12px;
  font-size: 12px;
  min-height: 36px;
  background: #FFFFFF;
}

.btn-refresh:hover {
  background: var(--water-pale);
  color: var(--water-primary);
}

/* Queue Search & Filter Toolbar */
.queue-toolbar {
  padding: 14px 18px;
  background: #FFFFFF;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

@media (min-width: 768px) {
  .queue-toolbar {
    flex-direction: row;
    justify-content: space-between;
    align-items: center;
  }
}

.queue-search-box {
  display: flex;
  align-items: center;
  gap: 6px;
  flex: 1;
  max-width: 380px;
}

.ticket-search-input {
  width: 100%;
  padding: 8px 12px;
  font-family: var(--font-body);
  font-size: 13px;
  font-weight: 600;
  border: 2px solid var(--ink);
  background: var(--paper);
}

.ticket-search-input:focus {
  outline: 3px solid var(--water-primary);
  outline-offset: 1px;
  background: #FFFFFF;
}

.queue-filter-row {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
}

.filter-btn {
  padding: 6px 12px;
  font-size: 11px;
  font-weight: 700;
  min-height: 34px;
  background: #FFFFFF;
  border: 2px solid var(--ink);
}

.filter-btn.active {
  background: var(--water-primary);
  color: #FFFFFF;
}

.tickets-container {
  display: grid;
  grid-template-columns: 1fr;
  gap: 24px;
}

@media (min-width: 768px) {
  .tickets-container {
    grid-template-columns: repeat(2, 1fr);
  }
}

@media (min-width: 1100px) {
  .tickets-container {
    grid-template-columns: repeat(3, 1fr);
  }
}

/* Ticket Cards (Alternating slight tilt: -1deg and 1deg) */
.ticket-card {
  background: #FFFFFF;
  border: var(--border-thick);
  box-shadow: var(--shadow-hard);
  padding: 24px;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  gap: 16px;
  position: relative;
  transition: transform 0.15s ease, box-shadow 0.15s ease;
}

.ticket-card:nth-child(odd) {
  transform: rotate(-1deg);
}

.ticket-card:nth-child(even) {
  transform: rotate(1deg);
}

.ticket-card:hover {
  transform: rotate(0deg) scale(1.01);
  box-shadow: var(--shadow-heavy);
  z-index: 5;
}

.ticket-card.highlight-now-fixing {
  outline: 4px solid var(--water-primary);
  outline-offset: 4px;
  animation: pulse-border 1.5s infinite;
}

@keyframes pulse-border {
  0% { outline-color: var(--water-primary); }
  50% { outline-color: var(--ink); }
  100% { outline-color: var(--water-primary); }
}

.ticket-top-row {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 8px;
}

.ticket-rank-box {
  background: var(--water-primary);
  color: #FFFFFF;
  font-family: var(--font-display);
  font-size: 20px;
  padding: 4px 10px;
  line-height: 1;
}

.ticket-badges {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  justify-content: flex-end;
}

.ticket-id {
  font-family: monospace;
  font-size: 12px;
  color: #666666;
  font-weight: 700;
}

.ticket-location-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 10px;
}

.ticket-location-tag {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 11px;
  font-weight: 700;
  color: #333333;
  background: var(--paper);
  padding: 4px 8px;
  border: 1px dashed var(--ink);
}

.ticket-coords-tools {
  display: flex;
  gap: 4px;
}

.btn-mini-tool {
  padding: 3px 8px;
  font-size: 11px;
  font-weight: 800;
  min-height: 28px;
  min-width: 28px;
  background: #FFFFFF;
  border: 1px solid var(--ink);
  box-shadow: 1px 1px 0 var(--ink);
  color: var(--ink);
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 4px;
}

.btn-mini-tool:hover {
  background: var(--water-pale);
  color: var(--water-primary);
  border-color: var(--water-primary);
}

.highlight-selected-ticket {
  outline: 4px solid var(--drip) !important;
  outline-offset: 4px !important;
  box-shadow: 8px 8px 0 var(--drip) !important;
  animation: select-pulse 1.2s ease;
}

@keyframes select-pulse {
  0% { transform: scale(0.98); }
  50% { transform: scale(1.02); }
  100% { transform: scale(1); }
}

.ticket-metric-box {
  background: var(--water-pale);
  border: 2px solid var(--ink);
  padding: 12px;
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.ticket-rate-label {
  font-size: 11px;
  text-transform: uppercase;
  font-weight: 800;
  color: #333333;
}

.ticket-rate-val {
  font-family: var(--font-display);
  font-size: 20px;
  color: var(--water-primary);
}

.ticket-details-row {
  display: flex;
  justify-content: space-between;
  font-size: 13px;
  font-weight: 700;
  border-top: 1px solid #DDDDDD;
  padding-top: 8px;
}

/* REPAIR EVIDENCE TRAIL */
.evidence-trail {
  display: flex;
  align-items: center;
  justify-content: space-between;
  background: var(--paper);
  border: 2px solid var(--ink);
  padding: 8px 10px;
  gap: 4px;
}

.trail-step {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 3px;
  text-align: center;
  flex: 1;
}

.trail-dot {
  width: 18px;
  height: 18px;
  border: 2px solid var(--ink);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 10px;
  font-weight: 900;
  background: #FFFFFF;
}

.trail-step.completed .trail-dot {
  background: var(--spray);
  color: var(--ink);
}

.trail-step.active .trail-dot {
  background: var(--water-pale);
  border-color: var(--water-primary);
  color: var(--water-primary);
}

.trail-step.pending .trail-dot {
  background: #E0E0E0;
  color: #888888;
}

.trail-text {
  font-size: 9px;
  font-weight: 800;
  letter-spacing: 0.3px;
  text-transform: uppercase;
  white-space: nowrap;
}

.trail-arrow {
  font-weight: 900;
  color: var(--ink);
  font-size: 12px;
}

/* Photo Evidence Grid */
.photo-evidence-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 8px;
}

@media (min-width: 480px) {
  .photo-evidence-grid {
    grid-template-columns: 1fr 1fr;
  }
}

.photo-evidence-item {
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.photo-badge-label {
  font-size: 10px;
  font-weight: 800;
  text-transform: uppercase;
  background: var(--ink);
  color: #FFFFFF;
  padding: 2px 8px;
  align-self: flex-start;
  letter-spacing: 0.5px;
}

.photo-badge-label.after {
  background: var(--water-primary);
  color: #FFFFFF;
}

.ticket-photo-thumb {
  width: 100%;
  height: 120px;
  object-fit: cover;
  border: 2px solid var(--ink);
  box-shadow: 2px 2px 0 var(--ink);
  background: #E5E3DB;
  display: block;
}

.ticket-photo-thumb.demo-svg-thumb {
  background: #F4F1EA;
  object-fit: contain;
}

/* Graceful Photo Placeholders (Safe for Missing / Failed Evidence) */
.photo-placeholder-box {
  height: 120px;
  border: 2px dashed #888888;
  background: var(--paper-warm);
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 6px;
  padding: 8px;
  text-align: center;
  box-sizing: border-box;
}

.photo-placeholder-box.simulated {
  border-color: #B8A882;
  background: #FDFBF7;
}

.photo-placeholder-box.pending {
  border-color: #6A8CA8;
  background: var(--water-pale);
}

.photo-placeholder-icon {
  font-size: 22px;
  line-height: 1;
}

.photo-placeholder-text {
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  color: #444444;
  letter-spacing: 0.3px;
  line-height: 1.2;
}

/* Demo Photo Container & Illustration Disclaimers */
.demo-photo-container {
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.demo-illustration-badge {
  background: #FFF3CD;
  color: #664D03;
  border: 1px solid #FFE69C;
  font-size: 9px;
  font-weight: 800;
  padding: 3px 6px;
  text-transform: uppercase;
  letter-spacing: 0.3px;
  line-height: 1.2;
  box-shadow: 1px 1px 0 rgba(0,0,0,0.15);
}

.demo-illustration-badge.demo-repaired {
  background: #D1E7DD;
  color: #0F5132;
  border-color: #BADBCC;
}

.demo-disclaimer-sub {
  font-size: 9px;
  color: #666666;
  font-weight: 600;
  line-height: 1.2;
}

.ticket-actions-row {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  border-top: 2px solid var(--ink);
  padding-top: 14px;
}

/* Animations for Cedar Results */
.ticket-card.just-fixed {
  animation: spray-drip 0.8s ease-out;
}

@keyframes spray-drip {
  0% { transform: scale(0.98); background: #FFFFFF; }
  50% { transform: scale(1.02); background: var(--water-pale); }
  100% { transform: scale(1); background: #FFFFFF; }
}

.ticket-card.deny-shake {
  animation: deny-shake 0.4s ease-in-out;
}

@keyframes deny-shake {
  0%, 100% { transform: translateX(0); }
  20%, 60% { transform: translateX(-6px); }
  40%, 80% { transform: translateX(6px); }
}

/* Cedar Denial Box in Ticket */
.cedar-denial-box {
  background: #FFEBE9;
  border: 2px solid var(--alarm);
  padding: 10px;
  font-size: 12px;
  font-weight: 700;
  color: var(--alarm);
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.cedar-reasons-list {
  font-family: monospace;
  font-size: 11px;
  color: var(--ink);
}

/* SECTION 4 — STICKY “NOW FIXING” BAR */
.now-fixing-bar {
  position: fixed;
  bottom: 0;
  left: 0;
  right: 0;
  background: var(--paper);
  border-top: var(--border-thick);
  padding: 12px 24px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  z-index: 900;
  box-shadow: 0 -4px 0 var(--ink);
}

.now-fixing-info {
  display: flex;
  align-items: center;
  gap: 12px;
  overflow: hidden;
}

.now-fixing-label {
  background: var(--spray);
  color: var(--ink);
  font-family: var(--font-display);
  font-size: 13px;
  padding: 4px 10px;
  white-space: nowrap;
  border: 2px solid var(--ink);
}

.now-fixing-text {
  font-family: var(--font-body);
  font-weight: 800;
  font-size: clamp(13px, 2vw, 16px);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  text-transform: uppercase;
  color: var(--ink);
}

.now-fixing-btn {
  background: var(--water-primary);
  color: #FFFFFF;
  padding: 8px 16px;
  font-size: 16px;
  font-weight: 900;
  min-height: 44px;
  border: 2px solid var(--ink);
}

.now-fixing-btn:hover {
  background: #115286;
  color: #FFFFFF;
}

/* SECTION 4 — GUIDELINES SECTION */
.guidelines-section {
  padding: 28px 24px;
  background: #FFFFFF;
  border: var(--border-thick);
  border-left: 8px solid var(--spray);
  box-shadow: var(--shadow-hard);
  display: flex;
  flex-direction: column;
  gap: 20px;
  animation: entrance-fade 0.45s ease-out;
}

.guidelines-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 12px;
}

.guidelines-content {
  display: flex;
  flex-direction: column;
  gap: 24px;
}

.guidelines-content.collapsed {
  display: none;
}

.steps-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
}

@media (min-width: 600px) {
  .steps-grid { grid-template-columns: repeat(2, 1fr); }
}

@media (min-width: 1024px) {
  .steps-grid { grid-template-columns: repeat(4, 1fr); }
}

.step-card {
  border: 2px solid var(--ink);
  padding: 16px;
  background: var(--paper);
  display: flex;
  flex-direction: column;
  gap: 8px;
  position: relative;
}

.step-num {
  font-family: var(--font-display);
  font-size: 24px;
  color: var(--water-primary);
  line-height: 1;
}

.step-card h4 {
  font-size: 14px;
  color: var(--ink);
}

.step-card p {
  font-size: 12px;
  font-weight: 500;
  line-height: 1.4;
  color: #333333;
}

.priority-explanation-box {
  display: grid;
  grid-template-columns: 1fr;
  gap: 16px;
}

@media (min-width: 768px) {
  .priority-explanation-box {
    grid-template-columns: 1.2fr 0.8fr;
  }
}

.priority-formula-card, .triage-disclaimer-card {
  border: 2px solid var(--ink);
  padding: 18px;
  background: var(--water-pale);
}

.priority-formula-card h4, .triage-disclaimer-card h4 {
  font-size: 14px;
  margin-bottom: 8px;
  color: var(--water-primary);
}

.formula-display {
  background: #FFFFFF;
  border: 2px solid var(--ink);
  padding: 8px 12px;
  font-family: monospace;
  font-size: 13px;
  font-weight: 700;
  overflow-x: auto;
}

.triage-disclaimer-card {
  background: #FFF9E6;
  border-color: var(--ink);
}

.triage-disclaimer-card p {
  font-size: 12px;
  font-weight: 600;
  color: #444444;
  line-height: 1.5;
}

/* SECTION 9 — CONTACT & FEEDBACK */
.contact-section {
  padding: 28px 24px;
  background: #FFFFFF;
  border: var(--border-thick);
  border-left: 8px solid var(--ink);
  box-shadow: var(--shadow-hard);
  display: flex;
  flex-direction: column;
  gap: 18px;
  animation: entrance-fade 0.5s ease-out;
}

.contact-prototype-banner {
  background: #FFF9E6;
  border: 2px solid var(--ink);
  padding: 12px 16px;
  font-size: 12px;
  line-height: 1.5;
  display: flex;
  gap: 8px;
  flex-direction: column;
}

@media (min-width: 600px) {
  .contact-prototype-banner {
    flex-direction: row;
    align-items: center;
  }
}

.feedback-form {
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.feedback-form-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
}

@media (min-width: 640px) {
  .feedback-form-grid {
    grid-template-columns: 1fr 1fr;
  }
}

.feedback-draft-container {
  background: var(--paper);
  border: 2px solid var(--ink);
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.feedback-draft-pre {
  background: #FFFFFF;
  border: 1px solid var(--ink);
  padding: 12px;
  font-family: monospace;
  font-size: 12px;
  font-weight: 600;
  white-space: pre-wrap;
  word-break: break-word;
  max-height: 220px;
  overflow-y: auto;
}

/* SECTION 8 — HONESTY & HOW THE NUMBERS WORK */
.honesty-section {
  padding: 32px 24px;
  background: #FFFFFF;
  border: var(--border-thick);
  border-left: 8px solid var(--water-primary);
  box-shadow: var(--shadow-hard);
  display: flex;
  flex-direction: column;
  gap: 20px;
}

.honesty-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 16px;
}

@media (min-width: 768px) {
  .honesty-grid { grid-template-columns: repeat(2, 1fr); }
}

.honesty-item {
  border: 2px solid var(--ink);
  padding: 16px;
  background: var(--paper);
}

.honesty-item h4 {
  font-size: 16px;
  margin-bottom: 6px;
  color: var(--water-primary);
}

.honesty-item p {
  font-size: 13px;
  font-weight: 500;
}

/* OFFLINE / UNCONFIGURED CARD */
.unconfigured-card {
  border: var(--border-thick);
  border-top: 6px solid var(--water-primary);
  background: #FFFFFF;
  box-shadow: var(--shadow-hard);
  padding: 32px 24px;
  display: flex;
  flex-direction: column;
  gap: 14px;
  text-align: center;
  grid-column: 1 / -1;
}

.unconfigured-tag {
  align-self: center;
  background: var(--water-pale);
  color: var(--water-primary);
  border: 2px solid var(--ink);
  padding: 4px 14px;
  font-weight: 800;
  font-size: 12px;
  letter-spacing: 0.5px;
}

.unconfigured-code {
  background: var(--paper);
  border: 2px solid var(--ink);
  padding: 12px;
  font-family: monospace;
  font-size: 13px;
  font-weight: 600;
  text-align: left;
  overflow-x: auto;
}

/* Toast Notifications */
.toast-container {
  position: fixed;
  top: 80px;
  right: 20px;
  z-index: 1000;
  display: flex;
  flex-direction: column;
  gap: 10px;
  max-width: 380px;
  pointer-events: none;
}

.toast {
  pointer-events: auto;
  border: var(--border-thick);
  padding: 14px 18px;
  background: #FFFFFF;
  box-shadow: var(--shadow-hard);
  font-weight: 700;
  font-size: 14px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.toast.toast-success { background: var(--water-pale); border-color: var(--water-primary); color: var(--water-primary); }
.toast.toast-error { background: var(--alarm); color: #FFFFFF; }
.toast.toast-info { background: #FFFFFF; color: var(--ink); }

/* Modal & Drawer (Why Drawer & Engineer Modal) */
.modal-backdrop {
  position: fixed;
  top: 0; left: 0; right: 0; bottom: 0;
  background: rgba(0, 0, 0, 0.7);
  display: none;
  align-items: center;
  justify-content: center;
  z-index: 1100;
  padding: 16px;
}

.modal-backdrop.open {
  display: flex;
}

.modal-window {
  background: #FFFFFF;
  border: var(--border-thick);
  box-shadow: var(--shadow-heavy);
  max-width: 580px;
  width: 100%;
  max-height: 90vh;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
}

.modal-header {
  padding: 18px 22px;
  background: var(--water-primary);
  color: #FFFFFF;
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.modal-body {
  padding: 24px;
  display: flex;
  flex-direction: column;
  gap: 18px;
}

.modal-footer {
  padding: 16px 24px;
  border-top: var(--border-thick);
  background: var(--paper);
  display: flex;
  justify-content: flex-end;
  gap: 12px;
}

/* Why Drawer Specifics */
.drawer-row {
  display: flex;
  justify-content: space-between;
  padding: 8px 0;
  border-bottom: 1px solid #DDDDDD;
  font-size: 14px;
}

.drawer-row strong {
  font-family: var(--font-body);
  font-weight: 700;
}

.policy-reference-box {
  background: var(--water-pale);
  border: 2px solid var(--ink);
  padding: 14px;
  font-size: 12px;
}

.policy-reference-box code {
  font-family: monospace;
  background: #FFFFFF;
  padding: 2px 6px;
  border: 1px solid var(--ink);
}

/* SECTION: Municipal Water Infrastructure Context (Realistic Assets) */
.infra-context-slab {
  padding: 20px 24px;
  background: #FFFFFF;
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.infra-context-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 10px;
  border-bottom: 2px solid var(--ink);
  padding-bottom: 12px;
}

.infra-context-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 18px;
}

@media (min-width: 768px) {
  .infra-context-grid {
    grid-template-columns: 1fr 1fr;
  }
}

.infra-context-card {
  border: 2px solid var(--ink);
  background: var(--paper);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  box-shadow: var(--shadow-subtle);
}

.infra-img-wrap {
  position: relative;
  width: 100%;
  height: 180px;
  overflow: hidden;
  background: #222B35;
}

.infra-img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.infra-img-tag {
  position: absolute;
  top: 8px;
  left: 8px;
  background: var(--ink);
  color: #FFFFFF;
  font-size: 10px;
  font-weight: 800;
  padding: 3px 8px;
  letter-spacing: 0.5px;
  text-transform: uppercase;
}

.infra-card-body {
  padding: 14px 16px;
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.infra-card-body h4 {
  font-size: 15px;
  color: var(--ink);
}

.infra-card-body p {
  font-size: 13px;
  color: #444444;
  line-height: 1.4;
  font-weight: 500;
}

.infra-context-footer {
  padding-top: 6px;
  border-top: 1px dashed #CCCCCC;
}

/* Demo Asset Gallery Modal */
.demo-gallery-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 16px;
}

@media (min-width: 640px) {
  .demo-gallery-grid {
    grid-template-columns: 1fr 1fr;
  }
}

.demo-asset-card {
  border: 2px solid var(--ink);
  background: #FFFFFF;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  box-shadow: 3px 3px 0 var(--ink);
}

.demo-asset-img-box {
  position: relative;
  width: 100%;
  height: 160px;
  background: #F4F1EA;
  display: flex;
  align-items: center;
  justify-content: center;
  overflow: hidden;
}

.demo-asset-img {
  max-width: 100%;
  max-height: 100%;
  object-fit: contain;
}

.demo-asset-img.photo {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.demo-asset-info {
  padding: 10px 12px;
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.demo-asset-title {
  font-size: 13px;
  font-weight: 800;
  text-transform: uppercase;
}

.demo-asset-desc {
  font-size: 11px;
  color: #555555;
  line-height: 1.3;
}

/* CURATED DEMO VIEW MODE CONTROLS */
.view-mode-selector {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  align-items: center;
  margin-bottom: 4px;
}

.view-mode-btn {
  font-size: 13px;
  font-weight: 800;
  padding: 8px 14px;
  min-height: 38px;
  border: var(--border-thick);
  cursor: pointer;
  transition: transform 0.1s ease, box-shadow 0.1s ease;
}

.view-mode-btn.active {
  background: var(--spray);
  color: var(--ink);
  box-shadow: var(--shadow-sm);
  outline: 2px solid var(--ink);
}

.demo-mode-banner {
  padding: 8px 14px;
  background: var(--paper-warm);
  border: 1px solid var(--border-color);
  border-left: 4px solid var(--water);
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 12px;
}

/* Reduced Motion Override */
@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after {
    animation-duration: 0.001ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: 0.001ms !important;
    scroll-behavior: auto !important;
  }
}